West Jefferson Medical Center Celebrates Remarkable Achievements and Accolades in 2023

Marrero, LA – West Jefferson Medical Center proudly announces a year of extraordinary accomplishments, setting new benchmarks in healthcare excellence and patient care. With a commitment to innovation, safety, and community well-being, WJMC has achieved numerous milestones in 2023.

Leadership in Patient Safety:

WJMC achieved the lowest Preventable Harm Index in the LCMC Health system, emphasizing its dedication to patient safety and quality care.

Record-breaking Surgeries:

In 2023, WJMC achieved its highest number of robotic surgeries and bariatric surgeries to date, performing an impressive 443 and 634 procedures, respectively. This exceptional feat underscores the hospital’s dedication to leveraging advanced medical technologies and providing cutting-edge surgical solutions to patients.

Significant Increases in Patient Care Metrics:

WJMC experienced substantial growth in acute discharges and emergency room visits, with year-over-year increases of 427 and 2,923, respectively. These numbers reflect the trust and reliance the community places in WJMC for their healthcare needs.

Exceptional Primary & Specialty Care Visits:

In 2023, WJMC delivered a total of 236,066 primary and specialty care visits, showcasing its commitment to comprehensive and patient-centered healthcare services.

National Recognition for Leadership:

Four leaders from WJMC were nationally recognized by Becker's Hospital Review, highlighting the caliber of talent and expertise within the organization.

Patient Satisfaction Reaches New Heights:

WJMC celebrated an increase in in-patient Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores to an impressive 73.9%. Emergency department satisfaction also soared, reaching a remarkable 74.7%.

National Accolades for Safety and Social Responsibility:

WJMC received an "A" grade for both Spring and Fall 2023 Leapfrog Hospital Safety Grades, reinforcing its commitment to patient safety. The hospital was also recognized as the #1 socially responsible hospital in Louisiana by The Lown Institute.

Government Recognitions:

WJMC achieved a 4-star overall hospital rating by The Centers for Medicare and Medicaid Services (CMS), further highlighting its commitment to excellence in healthcare.

Certifications and Designations:

WJMC received certifications and designations including Pulmonary Rehabilitation Certification (AACVPR), Cardiac Rehabilitation Certification (AACVPR), Birth Ready Designation from The Louisiana Department of Health (LDH) and the Louisiana Perinatal Quality Collaborative (LaPQC), and a three-year renewal recognition for quality and safety from The American Society for Gastrointestinal Endoscopy (ASGE).

Commitment to Bariatric Excellence:

WJMC was successfully re-certified with the Metabolic and Surgery Accreditation and Quality Improvement Program (MBSAQIP) as an American Society for Metabolic and Bariatric Surgery (ASMBS) Bariatric Surgery Center of Excellence, reflecting its dedication to high standards in metabolic and bariatric surgery.

"As we reflect on the remarkable achievements of West Jefferson Medical Center in 2023, I am immensely proud of our dedicated team and the strides we've made in elevating patient care. Our commitment to excellence is evident in the record-breaking surgeries, increased patient visits, and national recognitions we've earned,” says CEO, Rob Calhoun. “At West Jefferson medical Center, quality patient care is not just a goal; it's a daily commitment to ensuring the best possible outcomes and an exceptional patient experience. Every number, every accolade, speaks to our unwavering dedication to the well-being of our community, and we look forward to continuing this journey of healthcare innovation, compassion, and excellence."

West Jefferson Medical Center remains steadfast in its commitment to providing exceptional healthcare services, pioneering advancements, and ensuring the well-being of the community it serves. These achievements in 2023 underscore WJMC's dedication to excellence and innovation in healthcare.

About West Jefferson Medical Center

Founded in 1956, West Jefferson Medical Center (West Jefferson) is a 419-bed community hospital located in Marrero, La. As a full-service medical center, West Jefferson offers comprehensive programs for preventive, emergency, acute and rehabilitative care with a medical staff of more than 450 physicians and a complement of 1,700 employees and many volunteers. The medical center enjoys national awards for clinical excellence across many of its subspecialties.

West Jefferson is a proud member of LCMC Health, a Louisiana-based, not-for-profit hospital system serving the healthcare needs of the Gulf Coast region. LCMC Health currently manages award-winning community hospitals including Children’s Hospital, Touro, New Orleans East Hospital, University Medical Center New Orleans, and West Jefferson Medical Center.