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Visitor Information

Visit Our Hospital in New Orleans

Welcome to Touro! Family members and friends are welcome to visit loved ones in the hospital and accompany them to appointments. However, patient safety is our top priority, and we ask all patients and visitors to adhere to the below guidelines to keep everyone safe and healthy.

Visiting hours:

  • Touro’s main visiting hours: 8:00 am to 8:30 pm daily.
  • ICU visiting hours: 8 am to 6 pm daily.
  • Family Birthing Center visiting hours:
    • Labor & Delivery: 24 hours except for 6:45 - 7:45 am & pm.
    • Postpartum: 8:30 am to 8:30 pm.
    • NICU: 24 hours except for 7 – 7:30 am & pm.
    • Photo I.D. required for all Family Birthing Center visitors.
  • Inpatient Rehab visiting hours:
    • Monday - Friday 4 pm - 8:30 pm.
    • Saturday 12 - 8:30 pm.
    • Sunday 10:30 am - 8:30 pm.

Overnight visitation is permitted on select units, allowing one overnight visitor per patient. Children visiting must be accompanied by an adult at all times and are not permitted in the Critical Care Units.

COVID Inpatient Visitation: Visitation for COVID positive patients is restricted to one visitor, per patient, per day. Visitors must wear appropriate PPE at all times while visiting COVID patients. Exceptions will be made for patients in end-of-life care, hospice, or critical illness, on a case by case basis.

Directions

Directions to Touro from the Northshore/Causeway:

  1. Take the ramp onto I-10 EAST toward New Orleans (5.4 miles)
  2. Make a slight left at US-90 West toward Westbank/Superdome/Clairborne Ave. (1.4 miles)
  3. Take the St. Charles Ave. Exit; take your first possible right onto St. Charles.(.3 miles)
  4. Continue down St. Charles Ave. past Jackson and Washington intersections (1.6 miles)
  5. Once on St. Charles Avenue, there are several options for arriving at Touro Infirmary and parking including:

From the West Bank:

  1. Take the West Bank Expressway (US 90) East toward Baton Rouge
  2. Take the Howard Ave. Exit to O'Keefe Ave. (.2 miles); take the right fork to Howard Ave.
  3. Make a slight right at Howard Ave. (.2 miles)
  4. At Lee Circle, go one quarter turn and take first exit onto St. Charles Ave. (1.7 miles)
  5. Continue down St. Charles Ave. past Jackson and Washington intersections (1.6 miles)
  6. Once on St. Charles Avenue, there are several options for arriving at Touro Infirmary and parking including:

Parking

Touro offers free parking to patients and visitors in the Prytania Street Garage (located on Prytania Street) and Delachaise Street Garage (located on Delachaise Street, across from Touro’s Emergency Department). Metered street parking is also available.

Cafeteria

Café Touro is here for the convenience of our visitors, patients, and staff. It is open seven days a week for breakfast (6:30 am - 9:30 am) and lunch/dinner (11:00 am - 7:00 pm).

Directions to main services & areas

Looking for a particular department in Touro? Find contact information, locations, and directions to Touro’s many centers and departments below:

Patient Registration:

504.897.8546
Located on the 3rd floor of the main hospital.
Monday - Friday 7:00 am - 5:00 pm

From the main elevators near the Information Desk on the 1st floor of the main hospital:

  1. Take the main passenger elevator to the 3rd floor.
  2. Exit the elevator and take a right.
  3. Continue down the hallway and Patient Registration will be on the left.

Family Birthing Center:

504.897.7319
Located on the 2nd floor of the main hospital.

From the main elevators near the Information Desk:

  1. Take the main passenger elevator to the 2nd floor.
  2. Exit the elevator and take a left, the Security Desk will be on the left.

Maternal Fetal Medicine Clinic


Located at 3700 St. Charles Ave 7th Floor. Phone: 504.688.7574

Touro Outpatient Lab

504.897.8524
Located on the 3rd floor of the main hospital.
Monday – Friday 8 am – 5 pm

From the main elevators near the Information Desk:

  1. Take the main passenger elevator to the 3rd floor.
  2. Exit the elevator and take a right.
  3. Continue down the hallway, then take a left.
  4. Continue down this hallway, passing up Radiology and the Touro Outpatient Lab will be on the left.

Touro Outpatient Radiology Lab

504.897.8380
Located on the 3rd floor of the main hospital.
From the main elevators near the Information Desk:

  1. Take the main passenger elevator to the 3rd floor.
  2. Exit the elevator and take a right.
  3. Continue down the hallway, then take a left.
  4. Continue down this hallway and Radiology will be on the right.

Radiation Oncology

504.822.6182
Located on the 1st floor of the main hospital.

From the Prytania Street Entrance:

  1. Walk through the lobby and take a right down the main hallway.
  2. Radiation Oncology will be a few feet down the hallway on the left.

From the Foucher Street Entrance:

  1. Walk through the lobby and take the first left down the main hallway (near the Information Desk).
  2. Continue down the hallway and make a left, Radiation Oncology will be on the left.

Touro Infusion Center (Chemotherapy)

504.897.8202
Located on the 1st Floor of the main hospital.

From the Prytania Street Entrance:

  1. Walk through the lobby and take a right down the main hallway.
  2. Continue down the hallway and make a left down the hallway after passing the Radiation Oncology department.
  3. Continue walking down this hallway and turn right at the Information Desk. The Touro Infusion Center will be on the right across from the Gift Shop.

From the Foucher Street Entrance:

  1. Walk through the lobby and the Touro Infusion Center is on the left.

Contact Information:

Touro’s Inpatient Oncology Unit (Cancer)

504.897.8208
Located on the 5th floor of the main hospital.

Touro Rehabilitation Center for Inpatient Services

(Spinal Cord Injury, Brain Injury, Stroke)
Located on the 4th floor of the main hospital. Take the main passenger elevators to the 4th floor.

Touro’s Outpatient Back In Action Center

504.897.7600
(Speech, Physical, Occupational Therapies)
Located at 1525 St. Charles Avenue.

Touro’s Outpatient Neuro Rehabilitation Center

504.897.7600
(Speech, Physical, Occupational Therapies) 504.897.8642
Located at 1525 St. Charles Avenue.

Orthopaedic and Spine Center

504.897.7103
Located on the 7th floor of the Main Hospital. Take the main passenger elevators to the 7th floor and exit the elevators to the right. The Joint Replacement Center will be straight ahead.

Touro Ambulatory Surgery Center

504.897.8880
Monday – Friday, 6:30 am – 5 pm
Located in the Medical Office Building at 3525 Prytania Street (Chase Bank building) on the 1st Floor of the building in the rear (Suite 102). This building is across from the Main Hospital.

One-Day Surgery

504.897.8170
Located on the 3rd floor of the main hospital near the Prytania Parking Garage crosswalk.

Intensive Care Unit

504.897.8627 (ICU, 3rd floor)

504.897.8837 (ICU, 6th floor)

There are two ICUs, one located on the 3rd floor of the main hospital and the second located on the 6th floor of the main hospital.

Touro’s Imaging Center

504.552.8291
Located at 2929 Napoleon Ave. (On the corner of Napoleon Avenue and Claiborne Avenue)

Touro Prytania Imaging Center

504.576.0138
3437 Prytania Street (On the corner of Pytania and Delachaise Streets)

Walgreens Pharmacy

504.758.3726
Third Floor at Prytania Street Crosswalk
Monday – Friday, 9 am – 5 pm