Emergency Preparedness

Virtual care is available with extended hours through Sunday, January 26; 8am- 6pm. Click here for virtual care.

Winter weather - system update

Winter weather update 01.24.2025, 12 pm

For patients

Normal operations have resumed for All LCMC Health outpatient clinics. If you missed your appointment, we are offering solutions for patients who would like to reschedule appointments including extended hours and weekend accommodations. Patients will be contacted directly for rescheduling.

LCMC Health Urgent Care facilities are back to normal operations as well, with extended hours available at select locations over the weekend. Click here for more info.

Virtual care is available with extended hours through Sunday, January 26; 8am- 6pm. Click here for virtual care.

If you are having an emergency, please call 911 or head to your nearest emergency room.

For team members

We have returned to normal recovery operations as of 7 pm today, January 23. Code Grey activation and lockdown have ended. Our Essential Recovery Team B returned to work for their shifts this evening. Any non-activated employees should have returned to their regular departmental schedules and should be in communication with their supervisor.


While we believe road conditions are safe, please be cautious as you are out on the roadways. Please note, the Causeway Bridge will be accessible to team members with an ID Badge prior to it being open to the public.

We‘re truly grateful to all our teams’ support and hard work in serving our community during the winter weather lockdown. Thank you!

Information you need

For health-related questions or help finding care, call our Nurse Hotline at 504.962.6202.

For all media inquiries, please email lcmcmedia@lcmchealth.org.

Get detailed information and updates from our hospitals

Children's Hospital New Orleans East Jefferson General Hospital Lakeside Hospital

Lakeview Hospital New Orleans East Hospital Touro

University Medical Center New Orleans West Jefferson Medical Center Urgent Care Clinics

Employee intranet links:

Weather resources:

Winter weather update 01.20.2025, 1 pm

For Patients

All LCMC Health outpatient clinics will be closed on Tuesday, January 21 and Wednesday, January 22, due to the anticipated severe weather conditions. Your safety is our top priority.

If you have an appointment scheduled for this date, our team will reach out to reschedule as soon as possible. If you are having an emergency, please call 911 or head to your nearest emergency room.

For team members

Code Grey Activation - Lockdown of our facilities begins at 7 pm Monday, January 20

Winter weather is anticipated to impact our area Monday night into Wednesday. We will experience freezing temperatures for an extended period of time which could have impacts to travel and water. Weather predictions are becoming more certain that we will receive 4”+ of snow.

To ensure your safety, a lockdown will begin at 7 pm on Monday, January 20 into Wednesday. The end of lockdown will be based upon when our team can safely travel. Please check with your supervisor to determine your schedule. Prepare to be on lockdown between 2-3 days. The lockdown procedures for winter weather are the same as for a hurricane. More specific details on check-in procedures will be shared by your facility.

Information you need

For health-related questions or help finding care, call our Nurse Hotline at 504.962.6202.

For all media inquiries, please email lcmcmedia@lcmchealth.org.

Get detailed information and updates from our hospitals

Children's Hospital New Orleans East Jefferson General Hospital Lakeside Hospital

Lakeview Hospital New Orleans East Hospital Touro

University Medical Center New Orleans West Jefferson Medical Center Urgent Care Clinics

Employee intranet links:

Weather resources: