A conversation with Dr. Jay Kaplan, Medical Director of Care Transformation at LCMC Health

Q&A: How LCMC Health revamped patient communication to drive better outcomes

Dr. Jay Kaplan, Medical Director of Care Transformation at LCMC Health, has spent more than 25 years collaborating with health care leaders and physicians to improve physician-patient communication across the United States and Canada.

In this Q&A with Advisory.com, Dr. Kaplan shares his take on how organizations can change physicians' mindsets on patient communication.

Read the full Q&A here: https://www.advisory.com/research/physician-executive-council/prescription-for-change/2020/06/patient-communication?WT.mc_id=Email|DailyBriefing+Headline|DBABBlog|DBA|DB|2020Jun25|ATestDB2020Jun25||||&elq_cid=38